Privacy Policy
Privacy Statement Flying Dutch Pets
Flying Dutch Pets, located at Akkerhoornbloemstraat 1, 1817 CE in Alkmaar, is responsible for the processing of personal data as described in this privacy statement.
Contact Details:
0655337532
C.C.J. Bijl is the Data Protection Officer of Flying Dutch Pets. She can be reached via info@flyingdutchpets.com.
Personal Data We Process
Flying Dutch Pets processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data we process:
First and last name
Address details
Telephone number
Email address
Location data
Bank account number
Special and/or Sensitive Personal Data We Process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old, unless they have permission from parents or guardians. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without that consent, please contact us via info@flyingdutchpets.com, and we will delete this information.
For What Purpose and on What Basis We Process Personal Data
Flying Dutch Pets processes your personal data for the following purposes:
Handling your payment
Sending our newsletter and/or advertising brochure
Being able to call or email you if this is necessary to carry out our services
Informing you about changes to our services and products
Offering you the possibility to create an account
To deliver goods and services to you
Flying Dutch Pets also processes personal data if we are legally obliged to do so, such as data we need for our tax return.
Automated Decision-Making
Flying Dutch Pets makes decisions based on automated processing about matters that can have (significant) consequences for people. This concerns decisions made by computer programs or systems, without human intervention (for example, an employee of Flying Dutch Pets). Flying Dutch Pets uses the following computer programs or systems: Yehhpay (payment option for payment afterwards). Yehhpay checks the customer's creditworthiness online. The reason for approving or rejecting the payment is not visible to Flying Dutch Pets; this happens in the secure environment within the Yehhpay system.
How Long We Store Personal Data
Flying Dutch Pets does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: personal data, retention period 2 years.
Sharing Personal Data with Third Parties
Flying Dutch Pets only provides data to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Cookies, or Similar Techniques, We Use
Flying Dutch Pets only uses technical and functional cookies, and analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your user convenience. They ensure that the website works properly and remember, for example, your preference settings. We can also use this to optimize our website. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings.
Viewing, Adjusting, or Deleting Data
You have the right to view, correct, or delete your personal data. In addition, you have the right to withdraw your possible consent for data processing or object to the processing of your personal data by Flying Dutch Pets, and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@flyingdutchpets.com. To ensure that the request for access has been made by you, we ask you to send a copy of your identity document with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. Flying Dutch Pets would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/en/contact-dutch-dpa/file-a-tip
How We Secure Personal Data
Flying Dutch Pets takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. 1 If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@flyingdutchpets.com.